Credit Union West

Revolutionizing Data Connectivity for Credit Union West

Connecting: Jack Henry Episys Symitar to MortgageFlex Systems MortgageFlex

Credit Union West, a forward-thinking financial institution, prides itself on delivering top-notch services to its members. With a rich history of innovation, they continually seek solutions that enhance operational efficiency and customer satisfaction.

Mortgage Workspace, known for its cutting-edge solutions, offers the Mortgage Exchange product—an innovative tool that connects software systems and facilitates smooth data exchange. This product is designed to eliminate data silos, ensuring that information flows seamlessly across platforms.

The Problem:

Credit Union West faced a challenge: the need to efficiently connect MortgageFlex Systems with Jack Henry (JHA). The goal was to enable a bidirectional data exchange without the pitfalls of manual data entry.

The Solution:

Mortgage Workspace stepped in with its Mortgage Exchange solution, expertly bridging Jack Henry's Episys Symitar interface with MortgageFlex Systems' MortgageFlex interface. This integration allowed for a smooth data transfer, eliminating the need for manual input and reducing the risk of errors.

Outcome:

With this integration, Credit Union West now experiences hassle-free data exchanges, putting an end to the drudgery of dual entries and significantly reducing delays and inaccuracies. This transformation has led to substantial time and resource savings, empowering the credit union to focus on what matters most—enhancing member experiences.